Responsible Gaming on Terymed

This page explains what responsible gaming means, how to keep control, which tools exist in France, and where you can find help if betting becomes a problem.

What is responsible gaming?

When we talk about responsible gaming, we mean that you:

• place bets with a clear head
• decide in advance how much you want to spend
• see betting as entertainment, not as a source of income
• keep room in your life for family, friends, work, and hobbies

In short, responsible gaming is about keeping a healthy balance. Betting should never push aside important parts of your life or create stress around money.

Signs that betting may be going too far

Certain behaviours can show that your relationship with betting is no longer healthy. For example, if you:

• use money for betting that you actually need for rent, bills, food, or other essentials
• continue to bet to "win back" what you have already lost
• lie or hide your betting activity from your partner, family, or friends
• miss work, school, or family plans because of betting or thinking about bets
• borrow money, use credit, or sell personal items to keep betting
• feel tension, shame, sadness, or anxiety because of your bets

If several of these points feel familiar, it may be time to slow down, change your habits, or talk to someone.

Tools to help you stay in control

Licensed betting operators in France must offer different tools to help players manage their activity. Here are some of the most common ones:

Deposit limits

You can choose a daily, weekly, or monthly deposit limit. When the limit is reached, you cannot add more money until the period resets. This helps you avoid spending more than you planned.

Time management

Some betting sites allow you to set reminders or time limits for your sessions. A pop-up or alert can tell you how long you have been connected and encourage you to take a break.

Self-exclusion with one operator

If you feel your betting is no longer under control on a specific site, you can ask to block your access to that brand for a set period. During this time, you cannot log in or open another account with the same operator.

These tools are usually available in your account settings, or you can contact customer support for help.

National self-exclusion in France

In addition to tools on each site, France has a national self-exclusion system.

Any adult can ask to be banned from gambling.

The request is handled by the National Gambling Authority (ANJ).

Once the ban is in place, it covers:

• land-based casinos
• gaming clubs
• all licensed online betting and gaming websites in France

The minimum duration is three years and cannot be set for a shorter period. After the three years, the ban continues automatically unless you ask for it to be lifted.

If you want more details or wish to start this process, you can visit the ANJ website and follow the instructions there:

Website: https://anj.fr

Getting help and support in France

If you are worried about your own gambling, or about someone close to you, you do not have to deal with it alone. Several services can provide information and support.

Players Info Service (Joueurs Info Service)

Phone: 09 74 75 13 13

Opening hours: every day, from 8:00 a.m. to 2:00 a.m.

Calls are anonymous and charged like a standard local call (or included in many box and mobile plans).

The service is managed by the National Public Health Agency. Trained staff can:

• listen to you without judgment
• answer questions about gambling and its risks
• direct you towards suitable professional help if needed

Evalujeu

Evalujeu is an online self-assessment tool. It helps you look at your betting habits and understand whether your level of risk is low, moderate, or high. It can be a good first step if you are unsure about your situation.

Protecting minors (under 18)

In France, gambling is strictly forbidden for people under 18. Licensed operators must take steps to prevent minors from accessing their services.

This often includes:

• checking identity and age when a new account is created
• carrying out extra checks if something looks suspicious
• training staff to identify possible underage activity
• closing or blocking accounts that do not respect age rules

Adults also have a responsibility. Opening an account or placing bets in the name of a minor is illegal and can cause serious problems for both the child and the adult.

Simple tips for safer betting

Here are a few practical ideas to keep your betting in a safe zone:

• Only use money that is left after basic expenses (rent, bills, food, transport).
• Avoid betting when you are tired, angry, sad, or under the influence of alcohol or drugs.
• Accept that losing is part of the game. Do not chase losses or try to "recover" them with new bets
• Decide before you start how much money and time you want to spend, and stick to that plan.
• Take regular breaks away from the screen and from betting apps.
• Keep other hobbies that have nothing to do with betting.
• Talk about your betting openly with someone you trust – silence can make problems bigger.

More places to find help

If you think gambling is becoming a problem for you or someone close to you, getting support early can make a big difference. In addition to Joueurs Info Service and ANJ, you can look at:

• ANJ – National Gambling Authority: information about licensed gambling, player protection measures, and self-exclusion in France.
• Find A Helpline – France: list of emotional support and crisis helplines.
• Gambling Therapy: international online services and tools for people affected by problem gambling.
• Gamblers Anonymous: self-help groups and online meetings for people who want to stop or reduce gambling.

On Terymed, we present information about sports betting in France, but we also want every visitor to stay safe. If betting no longer feels light and enjoyable, reaching out for help is a sign of strength, not weakness.